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Junior Parts and Accessories Associate - Motorsports

Winnipeg, MB · Retail
We are seeking a highly motivated and customer-oriented individual to join our team as a  Junior Motorsports Parts and Accessories Associate. The ideal candidate will have a passion for motorsports and some knowledge of parts and accessories for various vehicles, including motorcycles, ATVs, UTVs, and more. This role involves actively engaging with customers, providing product recommendations, processing orders, ensure customer satisfaction and the achievement of The North West Company (TNWC) motorsports’ goals and objectives.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.
Your Role:
  • Drive sales, foster customer relationships, and contribute to the overall success and growth of the company's motorsports parts business.
  • Ensure accuracy of sales and profitability and process calls, emails, service desk tickets, website requests, and release special orders efficiently to maximize revenue.
  • Process P&A requirements for Service and Sales department.
  • Advise customers on various options and where possible, up-sell and suggest additional items.
  • Release special orders.
  • Support other departments when needed.
  • Complete other duties as assigned.
Desired Skills & Experience: 
  • 1+ years working in a Parts and Accessories dealership environment or equivalent experience.
  • Must have a Class 5 Driver's License
  • High School education or equivalent.
  • Must possess effective communication and interpersonal skills with a demonstrated ability to provide superior customer service.
  • Must be detail conscious while demonstrating a high level of accuracy recording lost sales according to procedures.
  • Experience with Ski-doo, Honda and Yamaha preferred.
  • Experience with OEM systems preferred (BossWeb etc.).
  • Excellent organizational, planning and the ability to prioritize tasks.
  • Knowledge with CDK Light Speed is an asset.
Schedule: Monday - Friday (9:00am - 5:00pm)
Location:   NWC Motorsports, 2010 Notre Dame Avenue, Winnipeg, MB
Reports to: Parts and Accessories Manager

We create a collaborative and constructive culture by:

• Being Enterprising • Committing to our Customer • Working with Passion • Leading and Developing Others • Demonstrating Respect and Inclusivity • Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

A competitive salary is offered, along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

For Internal Applicants Only:

We recommend for Interested internal applicants to apply directly on the website no later than May 17, 2024, Friday, 4:00 P.M. Internal applicants must select “Yes” as the answer to “Are you currently employed by The North West Company or any of its subsidiaries?” during the application process.

Salary Grade: C0R002

NOTE: Prior to applying, an internal employee MUST obtain a written endorsement email from their current Manager or Manager – once – removed and provide this to the recruitment team before they can be considered for opportunities. If an existing employee is selected for a posted position they will be required to remain in that position a minimum of one year prior to applying for other posted positions unless authorized by their current supervisor. New employees to the company must also remain in their position a minimum of one year prior to applying for posted positions unless authorized by their supervisor. This opportunity adheres to the Corporate job posting guidelines.


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